How I Grew my Newsletter to 2.9K Subscribers
No-fluff realizations on launching, writing and distributing your ideas.
Writing this newsletter has become a huge source of joy.
It started in November with an urge to write more and now feels like a product Iām building. Iāve met great people, fleshed out ideas that were sitting in my head and learned a lot of tactical lessons.
Today, I want to share all of the lessons Iāve learned from growing this newsletter. This will be very relevant to people who want to start newsletters, podcasts or YouTube channels. But it will also help people launching a business or a consumer-facing product.
Below, Iāve outlined 25 lessons that Iāve realized along the way. To make this useful, Iām only sharing lessons Iāve personally learned, not clichĆ©s Iāve read. Iāll cover:
Launching š¬
Imposter Syndrome š°
Distribution š©
Writing āļø
Engaging with Readers š¬
The Future š®
š¬ Launching
Starting is intimidating ā I totally get that. But with a few months of perspective, I have a few tips to get off the ground:
1) Start with Substack: There are a ton of tools out there (ex. Mailchimp, ConvertKit, Ghost) but Substack is the best. The goal of your early tools is to make writing and collecting emails painless. You can always change later if you want more features.
2) Brand it: 20 minutes before sharing my first post, I decided to name the newsletter Product Life. I went to Canva to make a simple logo and banner image. Iām happy I did this ā it made the newsletter feel more like a publication than my own diary. In hindsight, I would make sure the domain matches the brand you choose. Try not to make my mistake!
3) Choose topics you care about: Donāt write what you think you should write. Write about a topic you actually care about. Why? Because you have to keep writing about it.Ā
For me, I felt like I had to write about interviewing/resumes because thatās what people asked about the most. But I REALLY didnāt want to write about that every week. Iāve avoided those topics and waded into unfamiliar territory with product management lessons because it was the most interesting to me. This helped me write consistently every week.
4) Donāt be shy: Launch! Get your first subscribers by sharing with your friends and on social media. Having readers will make you more accountable for your writing practice. Youāll also get feedback and data (like shares, likes and views). Trust me, writing with no feedback is demoralizing.Ā
My launch post on LinkedIn (where I had the biggest audience at the time) helped me get my first 200 followers.
5) Publicly commit to shipping: Tell your readers when they can expect your next newsletter. This is an excellent way to force accountability.
š° Imposter Syndrome
I struggled with this a lot. How could I teach if I wasnāt an expert? Also, there were already so many great newsletters by product experts, like Lennyās Newsletter, Ask Gib and Deb Liuās Newsletter. What unique value could I add?
Below Iāll share some realizations that made me a lot more confident in sharing.
6) The best teachers are often respected peers: Think back to the people you learned the most from. Yes, some are teachers. But chances are you learned a lot from peers you respect. These could be great friends, all-star coworkers or students a few years ahead of you.
This is because those peers are closer to your current situation than teachers. Their advice may be more directly applicable and relatable. This is where you can add value at any stage of life or career!
7) Personal works better: On this note, I learned that people donāt care about generic advice. They want to know how you did it! I struggle with putting myself into the story too much (I donāt want to be egotistical or narrow) but I try because people get the most value from that. š PMs Create the Truth is a good example of this.
8) Teach people 2-3 years behind you: Iām forgetting where I heard this advice but it is spot on. Imagine someone in your shoes 2-3 years ago. Thereās probably a lot you could teach them! Sharing how you learned these things is very helpful.
9) Be a student of the game: All this said, donāt feel limited by your current experiences. For example, you donāt need to know everything about mindfulness to write about mindfulness. In fact, you can research, interview or curate useful content to help yourself and others learn more. I tried this approach with š§ How Elon Thinks and people seemed to really like it!
10) Donāt take yourself too seriously: Iām not a pro, so I try not to position myself as a humourless, expert. Make typos and experiment with tone, topics and style. People wonāt care about your mistakes so long as youāre still driving value.
š© Distribution
Your newsletter wonāt grow if you donāt distribute it well. Iāve seen friends start newsletters, be shy about sharing them and give up because they couldnāt get it off the ground. Donāt be this guy/girl.
For growth, distribution > writing. You need to make sure your content is being shown to the right people. Hereās how I do it:
11) The highest ROI system: The best system Iāve learned for content distribution is 1) publish your newsletter, 2) tailor the content of the newsletter to a post on each distribution channel, 3) share. I learned this from Harry Dryās must-read article and it works every time.
Hereās what I mean:
Feel free to use my Twitter thread, LinkedIn Post and Facebook Group post as templates.
This system takes about 1.5 hours a week. But itās the main way I grow, outside of shares from readers like you. š„°
12) Tap into underused markets: Donāt feel tied to the platforms that others use. LinkedIn and Facebook Groups, for example, have been the best for me. Occasionally, Iāll get a spike on Twitter but it isnāt consistent. Other channels to explore are Quora, Reddit, HackerNews, Medium publications, Pinterest, Youtube, Instagram and SEO. Here are some stats from my last 90 days to see the relative size of each channel:
13) Distribute where your style does well: Iām not great at witty quips (š ) so Twitter doesnāt match my strength. Iām better at long-form pieces and actionable templates ā which happen to do better on LinkedIn/Facebook. Lean into your style.
14) Hook readers: Thereās two way that Iāve seen content perform well on social media. They either create intrigue with a teaser (example here) or give value upfront (example here). Iām a big fan of the latter, which usually requires you to share a template, a framework or something else that is immediately actionable.
āļø Writing
Great writing is the backbone of a newsletter. Hereās some advice I wish I had on Day One:
15) It gets easier: my first pieces were taking me 8-10 hours to finish. Last weekās article took 3-4. Youāll get better and faster at publishing.
16) Timeboxing: Youāll spend as much time as you give yourself to write. If you commit to shipping after 3 hours, youāll create a finished product in 3 hours.Ā
17) Systems: Find a rhythm that works for you. I write well in 1 hour, sessions before work on weekday mornings. Iām a big fan of my ācreative hourā and it makes me more productive throughout the day.
18) Good enough: I write weekly. Some people write bi-weekly, monthly or quarterly. Adjust the length and fidelity to your writing cadence. I donāt think I can write in-depth, researched masterpieces like Li Jin or Wait But Why so I donāt hold myself to that quality standard. But I am good at condensing medium-sized ideas into short posts ā so I stick with that!
19) Editor in Chief: If possible, find someone to edit/critique your initial posts. My girlfriend is my Editor in Chief. In the early days, she would read every article, give comments and fix grammar. With time, youāll start to internalize the same feedback you keep receiving. For me, this was to flesh out ideas more, not lean as much on images and condense wordy sentences. Make sure to give them lots of love.
20) Find peers: Itās awesome to learn from others who are publishing regularly. Share ideas, learn from their experiences and try to help each other out where possible! Specifically, Iāve learned a lot from Linda of Product Lessons, Janel of BrainPint and Arinze of Arinzeās Weekly.
21) Find role models: When I started, James Clearās Atomic Habits was my writing North Star. I loved the clarity, the use of models and the emphasis on actionable takeaways. You can see my focus on all of these in my early pieces like
But as time evolved, I wanted to have more fun and be punchier. This is when I found Rework by Jason Fried and David Heinemeier Hansson. I fell in love with the writing style. I remember starting one article, š„ PMs Let Fires Burn, copying the structure of their post (i.e. start with a counterintuitive title, give the best part at the start, build on it subsequent paragraphs and then use a specific example to anchor the point). This was a great way to learn how to write better.
š¬ Engaging with ReadersĀ
One of the best parts of writing is engaging with readers. Folks will ask questions, challenge your argument or connect you with other great ideas. Here are things Iāve learned about reader interaction:
22) Respond: Iāve made it a principle to respond to every comment, reply or message that I get. This has helped me meet readers and build relationships. Itās also a great source of feedback.
23) Use your newsletter as an FAQ: My first few articles were largely questions I had been asked during coffee chats or cold emails. I wrote about them and can now share them when asked the same question. This gives people more fleshed-out responses and scales my ability to help.
24) Ask people what they like: Send a quick email/survey to some of your subscribers. Ask them what they like, what they donāt and for a testimonial of your newsletter. This survey gave me a really clear direction of what was working (real stories on how I build products) and what wasnāt (generic frameworks, shallow industry analysis).
25) Welcome emails set the tone: When people subscribe, they get a welcome email. This is a great way to introduce yourself, encourage interactions and introduce them to your content. I modelled mine off a few others I really enjoy (mostly Packy from Not Boring).
š® The Future
Iām still a newsletter noob. But Iām excited to try new things that come up. I think the next creative frontiers are collaborations, products, courses and research. I would love to hear your feedback on these.
Collaborations: One piece of feedback Iāve received is that folks would love to hear from some other PMs I know/work with. Iām excited to start looping in some great product people I know! If youāre interested, let me know.
Products: I want to build more products. This is more of a passion project than a natural extension of my newsletter. If youāre curious about what Iām building, shoot me a response and Iāll share what Iām up to.
Courses: I made my first course a few years ago on Skillshare. It was a great experience and I got some positive reviews. Iām starting to see if there are any spaces that I can uniquely value to with a course. Stay tuned.
Research: I want to stay a student of the game rather than fool myself into thinking Iām a master. This involves humbly researching how others tackle tough challenges. My first foray was in š§ How Elon Thinks. Iād like to do more in this vein.
Summary
Start now and commit to shipping regularly. Build the muscle and a system to create consistently.
Remember that growth is driven more by distribution than content. Try the system I use to tailor content to your different distribution channels.
Find peers, role models and possibly an Editor in Chief. These will make your process more social and enjoyable.
You donāt need to be a master to share your learnings. Remember to maintain a student mindset to humbly tackle interesting topics.
š¼ Internet Things Iām Enjoying
Black Skinhead by Kanye West by Dissect: Love him or hate him, Kanye makes fascinating songs. Loved this deep dive into a personal favourite.
Using NPS Surveys in Product Development byĀ Gibson Biddle: A breakdown of how Net-Promoter-Scores (NPS) work and how Gib used it at Netflix and Chegg.
Down the crypto rabbit hole I go by Jay Singh: My good friend goes from 0-1 about all the interesting trends in crypto. A really accessible and great read.
Thanks for reading! If you like what you read, subscribe for weekly insights on product management, careers and personal growth:
See you next week,
Will
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This is yet another great post - I've subscribed since the post "meet the team behind your feed" which was super helpful for me to understand what everyone does at a tech firm (and particularly, FB. Hello from a fellow colleague!). Really enjoying the newsletter, I'm glad it's accessible even for someone without a technical background.
Thanks for sharing my link. Happy to compare notes someday. And do point out anything I am doing well/poorly in my Ask Gib newsletter -- it talks a village. A few things that struck me as I read your essay: 1) You have to find the balance of what you are passionate about and what interests others. My NPS essay is something that I am passionate about, but it's not as generally interesting as other topics. Roadmaps was both interesting to me and my audience 2) Keep trying new channels -- I have been focused on LinkedIn, Twitter, and am building out Instagram, which is fun. I do some drop-ins on Slack channels but need to think more about Facebook Groups, Reddit and others. A key thing I have learned (via that damn NPS essay: focus on shares as a proxy for a great essay. Shares are an endorsement of your work. Spend a little time understanding why highly-shared essays were shared and you get a significant clue about how to make future essays better. Thanks for writing this, Gib.